Sample Home Care Agency

Weekly report, Oct 19 to Oct 25, 2026

Hours worked

2,266

95.6% of 2,370 scheduled

Hours lost

104

about $3,724 not billed, up 21% vs. last 4 weeks

Missed shifts

up 27% vs. last 4 weeks

Overtime

153 hrs

about $2,083 extra pay, down 10% vs. last 4 weeks

Three things to do this week

Call Caregiver A, Caregiver D and Caregiver H this week. Their hours dropped and call-outs went up, the usual pattern before someone quits.
Move some of Caregiver C and Caregiver E's 28 overtime hours to newer caregivers who want more shifts.
Review the rate for Client 7. It earns $3.88 an hour after pay and taxes, the lowest of any client.

Hours scheduled but not worked. Each one is about $35.81 you couldn't bill.

Caregiver	Risk	This week	Usual
Caregiver A	High	18	34
Hours down 47%; 3 call-outs in 4 wks; New hire (<90 days)
Caregiver D	High	12	30
Hours down 60%; 4 call-outs in 4 wks; New hire (<90 days)
Caregiver H	High	20	36
Hours down 44%; 3 call-outs in 4 wks; New hire (<90 days)
Caregiver B	Medium	22	38
Hours down 42%; 2 call-outs in 4 wks
Caregiver F	Medium	28	32
2 call-outs in 4 wks; New hire (<90 days)
Caregiver C	Watch	40	41
12 hrs overtime/wk
Caregiver E	Watch	46	40
16 hrs overtime/wk

High and Medium: hours falling and call-outs rising. Watch: steady overtime, a burnout risk.

Client	Bill rate	Pay rate	Profit/hr	Hrs/wk	Per week
Client 7	$33.00	$26.00	$3.88	60	$233
Client 5	$35.00	$27.00	$4.76	44	$209
Client 3	$34.00	$25.00	$6.00	56	$336
Client 2	$36.00	$24.00	$9.12	28	$255
Client 6	$38.00	$23.00	$12.24	12	$147
Client 1	$38.00	$22.00	$13.36	40	$534
Client 8	$39.00	$22.00	$14.36	32	$460
Client 4	$40.00	$21.00	$16.48	20	$330

Profit per hour = bill rate minus what the caregiver costs you (pay rate plus 12% payroll taxes). Shaded rows earn under $6 an hour.

41 new inquiries turned into 15 new clients (37%).

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